Shipping policy

SHIPPING POLICY

Last Updated: March 31, 2026

Thank you for shopping with Beyond Hair. Below you will find all relevant information regarding order processing, shipping times, and delivery expectations.

1. ORDER PROCESSING & FULFILLMENT

All orders are processed and fulfilled within 1–5 business days.

Please note:

  • Orders are not processed on weekends or public holidays
  • You will receive a confirmation email once your order has been shipped
  • Processing time is separate from shipping time

2. ESTIMATED SHIPPING TIMES

After your order has been fulfilled, estimated delivery times are as follows:

  • United States: 4–10 business days
  • United Kingdom & Europe: 5–10 business days
  • Canada, Australia, New Zealand: 5–10 business days
  • Rest of World: 5–12 business days

Please note that these are estimated delivery times and may vary depending on your location.

3. SHIPPING LOCATIONS

We offer worldwide shipping.

If your country is available at checkout, we can deliver to your location.

4. SHIPPING DELAYS

While we strive to deliver your order within the estimated timeframes, delays may occur due to factors outside of our control, including:

  • Customs processing
  • Carrier delays
  • High demand periods
  • Incorrect shipping information

Beyond Hair is not responsible for delays caused by these external factors.

5. TRACKING YOUR ORDER

Once your order is shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment at any time.

6. INCORRECT SHIPPING INFORMATION

Please ensure that all shipping details are correct at checkout.

We are not responsible for orders that are lost, delayed, or delivered incorrectly due to inaccurate address information provided by the customer.

7. LOST OR STOLEN PACKAGES

Beyond Hair is not responsible for lost or stolen packages that are confirmed as delivered by the carrier.

If you experience an issue, we recommend contacting the carrier directly.

8. CUSTOMS, DUTIES & TAXES

International orders may be subject to customs fees, import duties, or taxes.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

9. ORDER CANCELLATIONS

If you wish to cancel your order, please contact us as soon as possible at support@beyondhairprogram.com

Once an order has been processed or shipped, we cannot guarantee cancellation.

10. CONTACT US

If you have any questions regarding shipping, please contact us:

📧 Email: support@beyondhairprogram.com